Last Updated Date: 11/23/2020
We collect and store the following PII. If you do not want Appilepsy to collect your PII, please do not provide it to us. The information we collect from you may include:
- Contact information. Email address, first and last names, telephone number, and address information if you provide it via the Sites, such as to sign up for services or an account or when you contact us with a question;
- Caregiver contact information. Email address of caregiver if you request us to send your PII to a caregiver.
- Health log information. Seizure log and medication log, which includes information about seizures such as the seizure length, rescue medications, and time it occurred, and information about medications such as dosage and refill dates.
- Demographic information. This may include your gender, age, zip code and interests, which you voluntarily provide to us on the Sites. We may use this information to analyze trends to ensure the information provided by the Sites meets your needs;
- IP address, which we may use to deliver our webpages to you upon request;
- MAC address, which we may use to connect to your Bluetooth device;
- Cookies, which may be used to collect information about your activity on the Sites. Please see our section titled “Cookies” below for more information;
- Web Beacons (also known as “clear gifs,” “web bugs” or “pixel tags”), which are tiny graphics with a unique identifier, similar in function to cookies, and are used to count users who have visited certain pages of the Sites. When used in HTML-formatted email messages, web beacons can tell the sender whether and when the email has been opened. In contrast to cookies, which are stored on a user’s computer hard drive, web beacons are embedded invisibly on web pages;
- Technical information, such as your device’s operating system and error logs; and/or
- Sites usage data, such as language of your operating system, the Internet browser you are using, geo-location data, and data on your use of the Sites.
Cookies, Tracking, and Ads
How We Use Information Collected via the Sites
We use PII that is collected on these Sites primarily for the following purposes:
- To complete a transaction or service requested by you;
- To share your PII with a caregiver if requested by you;
- To notify you about services that may be of interest to you;
- To contact you in response to questions submitted to us;
- To protect our interests, for example, to take precautions against liabilities, investigate, and defend ourselves against any third party claims or allegations;
- To protect against fraud, protect the security or integrity of our service, and to protect the rights and property of Appilepsy, its users, and/or partners;
- To comply with legal and regulatory requirements; or
- As otherwise disclosed at the time of collection.
We may use de-identified, aggregate data to advance research on epilepsy.
How We Share the Information Collected via the Sites
We may share or disclose your PII in the following instances:
- As requested by you. For example, if you email us a question, we may use your email address to process your request and respond to your question. Or, if you ask that information is shared with a third party or printed, we will assist you with that. As another example, we may use your PII to help you identify epilepsy patterns.
- To unaffiliated third-party service providers, agents or independent contractors who help us maintain our Sites and provide other administrative services to us (including, but not limited to, hosting and website content management system services, and maintaining and analyzing data). Because such unaffiliated third-party service providers that help us administer our Sites may have access to users’ PII, if you do not wish for our unaffiliated third-party service providers to have access to your information, please do not submit any PII to us.
- To comply with the law or in the good faith belief that such action is necessary in order to conform to the requirements of law or comply with legal process served on us, protect and defend our rights or property, including the rights and property of Appilepsy and its Sites, or act in urgent circumstances to protect the personal safety of our end users.
- To protect against potential fraud, we may verify with third parties the information collected from these Sites. In the course of such verification, we may receive PII about you from such services.
We may share and disclose de-identified and aggregate data to the following:
- Academic researchers and other non-profit organizations and foundations researching epilepsy and possible triggers.
International Transfer of Information
We may communicate with users of the Sites who subscribe to services we offer on a regular basis via email. For example, we may use your email address to confirm your account, to send you information about changes to our services, and to send notices and other disclosures as required by law. Generally, users cannot opt-out of these communications, but they will be primarily informational in nature rather than promotional. However, we provide you the opportunity to exercise an opt-out option if you do not want to receive other types of communication from us, such as emails or updates from us regarding new services offered on the Sites. The opt-out choice may be exercised by ticking or un-ticking the appropriate box if such checkbox is available at the points where PII is collected or by contacting us. We will process your unsubscribe as soon as possible, but please be aware that in some circumstances you may receive a few more messages until the unsubscribe is processed. You also may opt-out of receiving such emails by clicking on the “unsubscribe” link within the text of the email.
Third Party Websites
No data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you understand that any information that you transfer to Appilepsy is done at your own risk. Once we receive your transmission, we make reasonable efforts to ensure security on our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. If we learn of a security systems breach we may attempt to notify you electronically so that you can take appropriate protective steps. By using the Sites or providing PII to us you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of these Sites. We may post a notice on our Sites if a security breach occurs. We may also send an email to you at the email address you have provided to us in these circumstances. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.
Your California Privacy Rights and How We Respond to Do Not Track RequestsThe “Do Not Track” (“DNT”) privacy preference is an option that may be made in some web browsers allowing you to opt-out of tracking by websites and online services. At this time, global standard DNT technology is not yet finalized and not all browsers support DNT. We therefore do not recognize DNT signals and do not respond to them.
The Sites are not intended for use by persons under the age of 13. If you are under the age of 13, please do not use the Sites. In the event that we learn that a person under the age of 13 has provided us with PII, we will delete such PII.